Terms of Service

Terms of Service

Last Updated: May 2026

Welcome to The Opal Jewels (referred to as “we,” “us,” or “our”). Please read the following Terms of Service (“Terms”) carefully before using our website. By accessing or using The Opal Jewels (the “Site”), you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

1. Acceptance of Terms

By using The Opal Jewels, you agree to comply with and be bound by these Terms, which may be updated by us from time to time without notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

2. Use of the Site

• Age Requirement: You must be at least 18 years old to use The Opal Jewels.

• Accuracy: You agree to provide accurate and current information when using the Site and to promptly update your account information.

• Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your devices.

3. Intellectual Property

All content on The Opal Jewels, including but not limited to text, images, graphics, logos, and software, is the property of The Opal Jewels and is protected by copyright, trademark, and other international intellectual property laws. You may not reproduce, distribute, or transmit any content on the Site without our prior written consent.

4. Product Information

We strive to provide accurate and up-to-date information about our jewelry. However, we do not warrant the accuracy, completeness, or reliability of any product information on the Site. Prices and availability of products are subject to change without notice.

5. Order Acceptance and Payment

Your placement of an order on the Site does not constitute our acceptance of that order. We reserve the right to accept or decline your order for any reason. All payments are processed securely, and we do not store your sensitive payment information.

6. Shipping and Returns

Please refer to our Shipping Policy and Exchanges & Returns Policy, available on the Site, for detailed information on delivery times, reverse pickups, and our unboxing video requirements.

7. User Conduct

You agree not to engage in any conduct that may disrupt or interfere with the security or accessibility of the Site. Prohibited conduct includes but is not limited to:

• Attempting to gain unauthorized access to any portion of the Site.

• Transmitting any viruses or harmful code.

• Engaging in activity that could damage, disable, or impair our servers.

8. Disclaimer of Warranties

The Opal Jewels is provided on an “as is” and “as available” basis. We make no warranties, whether express or implied, regarding the Site, including but not limited to the accuracy, reliability, or continuous availability of the content.

9. Limitation of Liability

In no event shall The Opal Jewels or its affiliates be liable for any indirect, incidental, special, or consequential damages resulting from (a) your use or inability to use the Site; (b) any unauthorized access to our servers; or (c) any personal information stored therein.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India, specifically under the jurisdiction of Mumbai, Maharashtra, without regard to its conflict of law principles.